Who We Are

We are 3Kinnect Science & Technology Centre, located in Abbotsford, British Columbia, Canada. Our website address is https://www.3kinnect.com. We are committed to protecting the privacy and personal information of our students, parents, and website visitors.

Information We Collect

We collect information that you provide to us when you:

Register for our programs (Integrated STEM, Homeschool STEM, After-School STEM Club, Camps)
Submit enrollment or enquiry forms
Contact us through our website contact form
Subscribe to our newsletter
Interact with our website

Personal Information

The personal information we collect may include:

Parent/guardian name, email address, phone number, and address
Student name, date of birth, grade level, and school name
Emergency contact information
Health and medical information relevant to program participation
Payment information (processed securely through Stripe)
Program preferences and enrollment details

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

Program Administration: To process registrations, manage enrollments, and communicate program details
Communication: To send confirmation emails, program updates, and respond to enquiries
Safety and Security: To ensure the safety and well-being of students during programs
Payment Processing: To process enrollment fees and program payments securely
Marketing: To send newsletters and promotional materials (with your consent)
Website Improvement: To analyze website usage and improve user experience
Legal Compliance: To comply with applicable laws and regulations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and programs (e.g., Stripe for payment processing, Resend for email services)
Legal Requirements: When required by law, court order, or government regulation
Emergency Situations: To protect the health, safety, or rights of students, staff, or the public
Business Transfers: In the event of a merger, acquisition, or sale of assets

Photos and Videos

We occasionally capture photos and short video clips during classes to highlight student projects and promote our programs through newsletters, social media, and our website. By registering for our programs, you grant permission for your child to be photographed or recorded during class activities for promotional and educational purposes.

We do not include names or identifying personal information without explicit consent. If you do not wish for your child to appear in any photos or videos, please notify us in writing at [email protected].

Privacy Accountability

3Kinnect Science & Technology Centre is responsible for personal information under its control. We have designated a Privacy Officer who is accountable for our compliance with privacy laws. For privacy-related inquiries, please contact our Privacy Officer at [email protected] or 778-771-4770.

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Consent may be express (such as when you sign an enrollment form) or implied (such as when you provide information for an obvious purpose). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawal of consent may affect our ability to provide services to your child.

Cross-Border Data Transfers

Some of our service providers (such as Stripe for payment processing and cloud hosting providers) may store or process your personal information outside of Canada, including in the United States. When your information is outside Canada, it is subject to the laws of the foreign jurisdiction and may be accessible to law enforcement and government authorities in those jurisdictions. We require all third-party service providers to implement appropriate safeguards to protect your personal information in accordance with Canadian privacy laws.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure data encryption during transmission (SSL/TLS)
Secure payment processing through Stripe
Access controls and authentication
Regular security assessments and updates
Video surveillance of facility premises (excluding bathrooms)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that poses a real risk of significant harm to affected individuals, 3Kinnect Science & Technology Centre will:

Notify the Privacy Commissioner of Canada and/or the British Columbia Information and Privacy Commissioner as required by law
Notify affected individuals as soon as feasible by email, phone, or written notice
Provide information about the nature of the breach, the personal information involved, the steps we are taking to mitigate harm, and the steps you can take to protect yourself
Maintain a record of all data breaches, including those that do not meet the threshold for notification

If you believe your personal information has been compromised, please contact us immediately at [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Student enrollment records are retained for the duration of program participation plus 7 years for legal and administrative purposes
Payment records are retained for 7 years for accounting and tax purposes
Contact form submissions and enquiries are retained for 2 years
Newsletter subscriptions are retained until you unsubscribe
Website analytics data is retained for 2 years

Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you
Correction: You can request that we correct any inaccurate or incomplete information
Deletion: You can request that we delete your personal information (subject to legal retention requirements)
Objection: You can object to the processing of your personal information for marketing purposes
Portability: You can request a copy of your personal information in a structured, machine-readable format
Withdrawal of Consent: You can withdraw your consent for photo/video use or newsletter subscriptions at any time

To exercise any of these rights, please contact us at [email protected] or 778-771-4770.

Children's Privacy

Our programs are designed for children ages 5-14. We do not knowingly collect personal information directly from children without parental consent. All registrations and communications are conducted through parents or legal guardians. We are committed to protecting children's privacy in accordance with applicable laws, including the Personal Information Protection Act (PIPA) in British Columbia.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Beehiiv newsletter). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Newsletter and Marketing Communications

If you subscribe to our newsletter or opt-in to receive marketing communications, we will send you updates about our programs, events, and special offers. You can unsubscribe at any time by:

Clicking the "unsubscribe" link in any email we send you
Contacting us at [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

3Kinnect Science & Technology Centre
Abbotsford, British Columbia
Email: [email protected]
Phone: 778-771-4770